Choosing a Drywall Repair Company: 5 Key Factors
Like most types of home repair, some tasks are easy enough to handle yourself while others should be done by experienced professionals. Drywall repair is no exception. When you have drywall damage that is more severe than a nail hole or minor nick, and you want it to look right after the repair is complete, your best bet is to bring in a pro.
But how do you determine which drywall repair company you should choose? There are 5 main factors to take into consideration when selecting your best option:
1. Experience.
It’s pretty easy with a little online research to figure out how long a company has been in business. And experience does matter. Look for a company that has been in business for at least several years and, just as important, has a variety of drywall repair projects under their belt. Ask them about the professionals they’ll be sending out to your home, and how much training and experience they have.
2. Licensing and insurance.
Many people don’t realize that if a contractor is doing work on your home and they are not insured, the homeowner may be legally liable for any injuries if there’s an accident. Make sure the company you choose is properly insured and has all the required licenses to work in your area. Don’t be afraid to ask. If a company you’re considering seems evasive or uncomfortable answering the question, that may be a red flag that you should avoid them.
3. Reviews and references.
Clearly, the best way to get a feel for the quality of a company’s work is to hear from past customers. For drywall companies, like most types of businesses, you should be able to find plenty of customer testimonials on websites like Google, Yelp, HomeAdvisor, and plenty more. You can also ask the companies you’re considering for references and contact them directly. Again, if they seem uncomfortable about it, it may be a red flag.
4. Cost.
While price should not be the only factor you consider, it’s essential to get a detailed estimate from the drywall repair company – in writing – before hiring them. In fact, you should have two or three companies come to your home and give you written estimates. Make sure you clearly understand what is included, and what may not be included, in the estimate. And, of course, everybody is looking to get the best possible quality for the lowest price, but if you find one company is substantially lower than everybody else, it may be a sign that they don’t do quality work or that there will be hidden fees at the end.
5. Customer communication.
By the time you get down to making a decision, you should have a good feel for how well each company communicates with their customers and how important customer service is to them period. Do they show up on time when you request an estimate? Do they return calls promptly? When you ask a question, do they provide the detailed information you have requested?
The bottom line is that, when the work is done, you should be able to look at the area where the repair was done and not be able to tell. Drywall repair involves a lot of attention to detail for it to be seamless, and working with an experienced, professional drywall company like Hole in the Wall Drywall Repair is the best way to achieve that.
